INFO & FAQ's
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How to Prep Your House
Ready Outside Water
We hook our system into your garden tap. Make sure the water is ready to flow!
Lock Windows
To help prevent water from getting inside your house.
Unlock Gates
For easy access around your property.
Put Pets Inside
For everyone's safety.
Clear Windows
& Furniture
Or we can move them for you.
Our Procedure
BEFORE ARRIVAL
We'll Communicate
We'll confirm the timing of your appointment the day before and when we're on our way.
UPON ARRIVAL
Quote Confirmation
We'll assess your windows, confirm your service quote, and give you a run-down of how we'll clean.
DURING-THE-CLEAN
Mindful Cleaning
We mindfully navigate your property with our equipment and place pylons by outside doors so you remember we're around.
Safe Washing Methods
Our cleaning products are pet, plant, and people safe. We use gentle soaps for interiors and purified water on exterior windows. To learn more: Click Here.
AFTER-THE-CLEAN
Cleaning Report
We'll note any issues we encounter to give you a brief summary once we're done. If you'd like, we can even walk around with you to have a look at our work.
Invoicing & Payment
You'll receive an invoice, with our cleaning report, and a receipt after payment. We accept: E-transfer, cash, & credit card.
FAQ's
Do I need to be home while you clean?
We can clean while you're home or away. If you're away, we'll send our final quote for approval before we get started, and our report once we're done!
How does your water filtration work?
We ultra-distill your outside tap water, by connecting our sediment filter & de-ionizer, so your windows dry dirt-repellant and watermark-free!
Do you use ladders?
The safety of your home and our team members is important to us. We try and keep ladder use to an absolute minimum.
Do you wash storm windows or greenhouse glass?
We don't! Storm windows can be surprisingly fragile, and greenhouse glass just doesn't clean well enough for us to offer the service.
More Info
Invoicing & Payment
You'll receive an invoice, with our cleaning report, and a receipt after payment. We accept: E-transfer, cash, & credit card.
Maintenance Program
If you'd like your home to stay refreshed throughout the year, we can automatically contact you on a recurring schedule, of your choice, and you'll receive a discount for multiple cleans.
General Commercial Liability Insurance
We have an active insurance policy with $5,000,000 coverage through Zensurance.
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